Refund Policy — Your LLC Expert

(Covers LLC Formation, EIN, 1120/5472, Business Licenses, RA Service, Paystubs & All Digital Services)

1. General Refund Policy
Because our services involve government filings, digital deliverables, and professional time, many services become non-refundable once work has started.
However, we always aim to be fair and transparent.

2. Refund Eligibility
A. LLC Formation Service
You are eligible for a refund only if:
Your order has not been submitted to the State.
No internal documentation has been prepared.
Not Refundable If:
Your LLC formation documents have been created or filed with the State.
The State fee has already been paid.
EIN filing has already started or completed.

B. EIN Application Service
Refunds are available only if we have not started the EIN application.
Once the EIN has been applied for or issued, no refund is possible.

C. IRS Forms 1120 / 5472 Filing
These services involve manual tax preparation.
Refunds are possible only if:
No tax forms have been prepared or filed.
Not refundable once:
Draft forms have been created.
Forms have been filed with the IRS.

D. Paystub / Payroll Document Service
Refunds are possible only if the paystub has not been generated.
Once generated and sent, it becomes non-refundable because it is a customizable digital product.

E. Registered Agent (RA) Service
RA Fees are non-refundable once:
The RA service has been activated.
Your business address has been issued.
Any government mail has been received on your behalf.

F. Business License / Permits
Refunds are available only if we have not yet:
Started the research,
Prepared any filings, or
Submitted applications.
Once work begins, the service is non-refundable.

3. Processing Time for Approved Refunds
If your refund qualifies, it will normally be processed within 5–7 business days back to your original payment method.

4. State & Government Fees
Government fees (State filing fees, EIN rush fees, IRS fees) are never refundable, even if your order is canceled.

5. Customer Mistakes
Refunds are not provided if:
You entered wrong information,
Chose the wrong state,
Submitted incorrect business details,
Changed your mind after work has begun.
However, we will assist you in correcting information if possible.

6. Service Delivery Delays
Government agencies (IRS, State) may experience delays.
Delays caused by government processing are not grounds for a refund.

7. Fraudulent or Duplicate Orders
Duplicate orders may qualify for a refund if no work was started.
Fraudulent chargebacks will result in permanent account termination.

8. How to Request a Refund
To request a refund, please contact us at:
📧 support@yourllcexpert.com
📞 (your phone number)
Include:
Order number
Service purchased
Reason for refund
We respond within 24–48 hours.